What benefits do we receive from Jamf Pro?
- 可靠性: Devices quickly receive patches 和更新 with minimal user interaction or disruption.
- 安全: IT can ensure that critical patches get installed on your device.
- 无需Apple ID: Users can now get apps without an Apple ID. Apple ID is still available for use if required, or departments can even request that the App Store be disabled.
- 应用程序提供: there is a second “App Store” called Self Service that contains many of the most commonly requested apps, 包括微软的所有领导, 谷歌, 和苹果的生产力应用. Users can still order additional apps from 资讯科技服务, 放置在三一公司的入口.
- 隐私 & 保密: User data and files remain confidential. Also, a remote wipe of a device can be requested and completed if a device is lost or stolen.
- 一致性:设备都可以有标准设置, 证书, and other required Trinity settings automatically handled.
- 恢复被盗设备: Jamf can remotely lock a device and retrieve its location if reported to be lost or stolen.
更新是如何工作的??
Jamf’s software updates and patching will usually be invisible to you. Software updates are downloaded to your computer in the background at a speed that allows your computer tasks to proceed without interruption or delay. App Store updates are installed daily around midnight, where 3rd party apps might have their schedule. Microsoft apps are updated monthly and installed automatically if the programs are closed. When programs are open, the alerts look like this:
如何安装新软件?
Most new software installations can be initiated by users just as they always have done. Applications provided by the college will be provided through Jamf’s Self Service app, 位于应用程序(见下文), while some software will be deployed as needed or requested.
什么是自助服务?
Self Service is similar to Apple’s App Store, but it provides college-approved software for college-owned Apple systems. Software purchased through Trinity’s 资讯科技服务 will also be available for download through Self Service. Self Service gives you the flexibility of choosing what to install and when to install it. 使用自助服务, open your Applications folder and double click Self Service, 它会在一个新窗口中打开. Double-click any application to install it.
Can I connect to Self Service when I am off-campus?
是的
What changes does the installation of Jamf make to a Mac?
Jamf installs the agent to your computer. The agent runs in the background and will not interfere with the operation of your computer. 另外, Jamf installs the Self Service application and Profiles in System Preferences.
谁支持Jamf ??
The 图书馆 and Information 技术 Division administers the system, but the configuration is coordinated closely with the Distributed Computing Specialists Team.
Jamf是如何工作的?
A Jamf infrastructure is a cloud-based group of servers that communicate with 全球十大网赌正规平台s’ infrastructure to provide a database of device and user information and data storage for programs, 应用程序, 和更新. Jamf also utilizes Apple’s Mobile Device Management framework and Device Enrollment Program to remotely provision and secure all types of institutionally owned Apple devices. 作为这个过程的一部分, Apple installs a small software utility known as an “agent” to communicate with the servers. This agent inventories hardware specifications and software installation information and provides the automated installation of software updates and security patches. Included with the agent is another application called Self Service, which is described elsewhere on this page.
另外, all client/server communication was encrypted by a certificate when the agent was installed.
Jamf收集什么信息?
Trinity‘s implementation of Jamf collects only the data needed to support devices running macOS or tvOS operating systems. 这些信息包括:
- 硬件规格
- 已安装的应用程序 & 使用
- 服务运行
- 可用的软件更新
- Local User Accounts and Login/Logout Timestamps
- 安全状态(防火墙、SSH等.)
- 连接的外围设备
如果我有其他问题怎么办?
Don’t hesitate to get in touch with the 图书馆 & 资讯科技服务 Division for more information.
